GNU bug report logs - #35690
Installer error: Unable to locate keymap update file

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Message #5 received at submit <at> debbugs.gnu.org (full text, mbox):

From: Lorem Ipsum <dolorsitatem <at> gmail.com>
To: bug-guix <at> gnu.org
Subject: Installer error: Unable to locate keymap update file
Date: Sat, 11 May 2019 18:21:37 -0400

[Message part 1 (text/plain, inline)]

Hi,

Installation failed when i tried installing
guix-system-install-1.0.0.x86_64-linux.iso in Virtual Box 6.0.2 r128162 on
Windows 10.

The VM had 8192 Mb RAM, 64 Gb harddrive and 2 CPUs.  Everything else was
default.

During the install I had selected

- language for installation: English
- territory: United states
- Graphical install using a terminal based interface
- timezone: America
- timezone: Detroit
- keyboard layout: English (US)
- variant: English (intl., with AltGr dead keys)

Here are pictures of the traceback:

[image: image.png]

[image: image.png]

I had used these same options, to my knowledge, in a previous install which
completed successfully.

Thank you for Guix and please let me know if there is more I can do to
help.

Thanks,
Matt

[Message part 2 (text/html, inline)]

[image.png (image/png, inline)]

[image.png (image/png, inline)]

Message #8 received at 35690 <at> debbugs.gnu.org (full text, mbox):

From: "pelzflorian (Florian Pelz)" <pelzflorian <at> pelzflorian.de>
To: Lorem Ipsum <dolorsitatem <at> gmail.com>
Cc: 35690 <at> debbugs.gnu.org
Subject: Re: bug#35690: Installer error: Unable to locate keymap update file
Date: Sun, 12 May 2019 09:03:10 +0200

On Sat, May 11, 2019 at 06:21:37PM -0400, Lorem Ipsum wrote:
> Hi,
> 
> Installation failed when i tried installing
> guix-system-install-1.0.0.x86_64-linux.iso in Virtual Box 6.0.2 r128162 on
> Windows 10.
> 

Could it be that at first, the install failed (e.g. because of a
network error that sometimes happened before it was fixed in current
unreleased Guix) and then you chose to retry the installer?  If this
is what you did, the option to retry should probably be removed; I
think Mathieu said unmounting and remounting was not working anyway.
If this is not what you did, then this is a new bug.

Regards,
Florian

Message #11 received at 35690 <at> debbugs.gnu.org (full text, mbox):

From: Giovanni Biscuolo <g <at> xelera.eu>
To: "pelzflorian (Florian Pelz)" <pelzflorian <at> pelzflorian.de>,
 Lorem Ipsum <dolorsitatem <at> gmail.com>
Cc: 35690 <at> debbugs.gnu.org
Subject: Re: bug#35690: Installer error: Unable to locate keymap update file
Date: Sun, 12 May 2019 13:16:55 +0200

Ave Lorem Ipsum,

"pelzflorian (Florian Pelz)" <pelzflorian <at> pelzflorian.de> writes:

> On Sat, May 11, 2019 at 06:21:37PM -0400, Lorem Ipsum wrote:
>> Hi,
>> 
>> Installation failed when i tried installing
>> guix-system-install-1.0.0.x86_64-linux.iso in Virtual Box 6.0.2 r128162 on
>> Windows 10.
>> 
>
> Could it be that at first, the install failed (e.g. because of a
> network error that sometimes happened before it was fixed in current
> unreleased Guix) and then you chose to retry the installer?

please also confirm you have verified the authenticity of the image as
shown in
https://www.gnu.org/software/guix/manual/en/html_node/USB-Stick-and-DVD-Installation.html

also please show the sha512 checksum of the uncompressed iso image, if
you can

it (rarely) happens that the downloaded image gets corrupted somewhere
in the process

[...]

Gratias tibi ago! Gio'

-- 
Giovanni Biscuolo

Xelera IT Infrastructures

Message #14 received at 35690 <at> debbugs.gnu.org (full text, mbox):

From: Lorem Ipsum <dolorsitatem <at> gmail.com>
To: Giovanni Biscuolo <g <at> xelera.eu>
Cc: 35690 <at> debbugs.gnu.org,
 "pelzflorian \(Florian Pelz\)" <pelzflorian <at> pelzflorian.de>
Subject: Re: bug#35690: Installer error: Unable to locate keymap update file
Date: Mon, 13 May 2019 13:56:58 -0400

[Message part 1 (text/plain, inline)]

Hi,

If I read the gpg output correctly, then it downloaded okay.  My experience
with gpg is limited, so here is the exact output of --verify:

mintty screen dump

$ gpg --verify guix-system-install-1.0.0.x86_64-linux.iso.xz.sig
         gpg: assuming signed data in
'guix-system-install-1.0.0.x86_64-linux.iso.xz'    gpg: Signature made
Wed, May  1, 2019  4:12:23 PM EDT                           gpg:
         using RSA key 3CE464558A84FDC69DB40CFB090B11993D9AEBB5
gpg: Good signature from "Ludovic Courtès " [unknown]             gpg:
                aka "Ludovic Courtès " [unknown]         gpg:
       aka "Ludovic Courtès (Inria) " [unknown]
                                                 gpg: WARNING: This
key is not certified with a trusted signature!               gpg:
    There is no indication that the signature belongs to the owner.
Primary key fingerprint: 3CE4 6455 8A84 FDC6 9DB4  0CFB 090B 1199 3D9A
EBB5


The SHA512 I generated was:

mintty screen dump

$ sha512sum guix-system-install-1.0.0.x86_64-linux.iso
         5b295c0db41c8ea896fc7eb693d25c311d473cbcc0ee95b959b2b63a8026a604f19d2f3299b1dc1451fc99459639a2f8d340204a5946bc5f921a402bf11bb8e3
*guix-system-install-1.0.0.x86_64-linux.iso


Regarding the "retry" option in the installer, I can't say whether or not I
used it.  I attempted several times with various configurations and don't
recall the specific one which produced the output I gave you.

Anecdotally, I can say that "Unable to locate keymap" error occurred
whenever MATE was selected for my DE.  I was able to complete the install
without a problem for GNOME, Enlightenment, and OpenBox.

Thank you for assisting me,
Matt

On Sun, May 12, 2019 at 7:17 AM Giovanni Biscuolo <g <at> xelera.eu> wrote:

> Ave Lorem Ipsum,
>
> "pelzflorian (Florian Pelz)" <pelzflorian <at> pelzflorian.de> writes:
>
> > On Sat, May 11, 2019 at 06:21:37PM -0400, Lorem Ipsum wrote:
> >> Hi,
> >>
> >> Installation failed when i tried installing
> >> guix-system-install-1.0.0.x86_64-linux.iso in Virtual Box 6.0.2 r128162
> on
> >> Windows 10.
> >>
> >
> > Could it be that at first, the install failed (e.g. because of a
> > network error that sometimes happened before it was fixed in current
> > unreleased Guix) and then you chose to retry the installer?
>
> please also confirm you have verified the authenticity of the image as
> shown in
>
> https://www.gnu.org/software/guix/manual/en/html_node/USB-Stick-and-DVD-Installation.html
>
> also please show the sha512 checksum of the uncompressed iso image, if
> you can
>
> it (rarely) happens that the downloaded image gets corrupted somewhere
> in the process
>
> [...]
>
> Gratias tibi ago! Gio'
>
> --
> Giovanni Biscuolo
>
> Xelera IT Infrastructures
>

[Message part 2 (text/html, inline)]

Message #21 received at 35690 <at> debbugs.gnu.org (full text, mbox):

From: Giovanni Biscuolo <g <at> xelera.eu>
To: Lorem Ipsum <dolorsitatem <at> gmail.com>
Cc: 35690 <at> debbugs.gnu.org,
 "pelzflorian \(Florian Pelz\)" <pelzflorian <at> pelzflorian.de>
Subject: Re: bug#35690: Installer error: Unable to locate keymap update file
Date: Wed, 15 May 2019 19:19:40 +0200

[Message part 1 (text/plain, inline)]

Ave Matt,

Lorem Ipsum <dolorsitatem <at> gmail.com> writes:

[...]

> $ gpg --verify guix-system-install-1.0.0.x86_64-linux.iso.xz.sig
>          gpg: assuming signed data in
> 'guix-system-install-1.0.0.x86_64-linux.iso.xz'    gpg: Signature made
> Wed, May  1, 2019  4:12:23 PM EDT                           gpg:
>          using RSA key 3CE464558A84FDC69DB40CFB090B11993D9AEBB5
> gpg: Good signature from "Ludovic Courtès " [unknown]             gpg:

OK, good signature

[...]

> $ sha512sum guix-system-install-1.0.0.x86_64-linux.iso
>          5b295c0db41c8ea896fc7eb693d25c311d473cbcc0ee95b959b2b63a8026a604f19d2f3299b1dc1451fc99459639a2f8d340204a5946bc5f921a402bf11bb8e3
> *guix-system-install-1.0.0.x86_64-linux.iso

this is also what I get:

--8<---------------cut here---------------start------------->8---
$ sha512sum guix-system-install-1.0.0.x86_64-linux.iso 
5b295c0db41c8ea896fc7eb693d25c311d473cbcc0ee95b959b2b63a8026a604f19d2f3299b1dc1451fc99459639a2f8d340204a5946bc5f921a402bf11bb8e3  guix-system-install-1.0.0.x86_64-linux.iso
--8<---------------cut here---------------end--------------->8---

> Regarding the "retry" option in the installer, I can't say whether or not I
> used it.  I attempted several times with various configurations and don't
> recall the specific one which produced the output I gave you.

you can see this bug has been merged with #35700 that in turn is related
to #35543: "Installer cannot be restarted after a failed install"

are you able to reproduce this bug when _not_ restarting the installer?

> Anecdotally, I can say that "Unable to locate keymap" error occurred
> whenever MATE was selected for my DE.

can you please try to reproduce this bug and file a new one if this
happens?

[...]

-- 
Giovanni Biscuolo

Xelera IT Infrastructures

[signature.asc (application/pgp-signature, inline)]

Message #26 received at 35690-done <at> debbugs.gnu.org (full text, mbox):

From: Mathieu Othacehe <m.othacehe <at> gmail.com>
To: 35690-done <at> debbugs.gnu.org
Subject: Fixed
Date: Wed, 18 Mar 2020 19:04:48 +0100

This has been fixed by 64704be417ab6f2788e8e3bc36fede1db35470e7.

Thanks,

Mathieu

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