GNU bug report logs - #1567
Mailing an archived bug

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Message #5 received at submit <at> emacsbugs.donarmstrong.com (full text, mbox):

From: Glenn Morris <rgm <at> gnu.org>
To: submit <at> debbugs.gnu.org
Subject: Mailing an archived bug
Date: Sat, 13 Dec 2008 17:35:43 -0500

Package: emacsbugs.donarmstrong.com

By experiment, if I send mail to an archived bug, everything appears
to work as normal. I get an acknowledgement mail thanking me for my
information, and my mail is sent on to bug-gnu-emacs. However, the
information is not added to the relevant bug in the database. This
failure happens silently and without any notification.

I think it would be better if the mail were not sent to bug-gnu-emacs;
instead I should get a rejection mail, similar to the ones I get from
the control server:

Cannot find bug ### (is it archived?)

Message #10 received at 1567 <at> emacsbugs.donarmstrong.com (full text, mbox):

From: Don Armstrong <don <at> donarmstrong.com>
To: Glenn Morris <rgm <at> gnu.org>, 1567 <at> debbugs.gnu.org
Subject: Re: bug#1567: Mailing an archived bug
Date: Sat, 13 Dec 2008 15:45:44 -0800

On Sat, 13 Dec 2008, Glenn Morris wrote:
> By experiment, if I send mail to an archived bug, everything appears
> to work as normal. I get an acknowledgement mail thanking me for my
> information, and my mail is sent on to bug-gnu-emacs. However, the
> information is not added to the relevant bug in the database. This
> failure happens silently and without any notification.

Which archived bug? You should be receiving a message like "Unknown
problem report"...

If you're seeing these, please send me the message you sent, the ack,
and any other information that you think would be useful.


Don Armstrong

-- 
What I can't stand is the feeling that my brain is leaving me for 
someone more interesting.

http://www.donarmstrong.com              http://rzlab.ucr.edu

Message #13 received at 1567 <at> emacsbugs.donarmstrong.com (full text, mbox):

From: Glenn Morris <rgm <at> gnu.org>
To: Don Armstrong <don <at> donarmstrong.com>
Cc: 1567 <at> debbugs.gnu.org
Subject: Re: bug#1567: Mailing an archived bug
Date: Sat, 13 Dec 2008 19:20:37 -0500

[Message part 1 (text/plain, inline)]

Don Armstrong wrote (on Sat, 13 Dec 2008 at 15:45 -0800):

> Which archived bug? You should be receiving a message like "Unknown
> problem report"...

#1.

> If you're seeing these, please send me the message you sent, the ack,
> and any other information that you think would be useful.

I sent this mail to 1 <at> emacsbugs.donarmstrong.com:

[Message part 2 (message/rfc822, inline)]

From: Glenn Morris <rgm <at> gnu.org>
To: 1 <at> debbugs.gnu.org
Subject: bug#1: test of mailing an archived bug
Date: Sat, 13 Dec 2008 16:28:25 -0500

This is a test. What happens if I send mail to an archived bug?

Debbugs-No-Ack not in use.

[Message part 3 (text/plain, inline)]

I got this ack:

[Message part 4 (message/rfc822, inline)]

From: help-debbugs <at> gnu.org (Emacs bug Tracking System)
To: Glenn Morris <rgm <at> gnu.org>
Subject: bug#1: Info received (test of mailing an archived bug)
Date: Sat, 13 Dec 2008 13:35:03 -0800

Thank you for the additional information you have supplied regarding
this bug report.

This is an automatically generated reply to let you know your message
has been received.

Your message is being forwarded to the package maintainers and other
interested parties for their attention; they will reply in due course.

Your message has been sent to the package maintainer(s):
 Emacs Bugs <bug-gnu-emacs <at> gnu.org>

If you wish to submit further information on this problem, please
send it to 1 <at> debbugs.gnu.org, as before.

Please do not send mail to help-debbugs <at> gnu.org unless you wish
to report a problem with the Bug-tracking system.


-- 
1: http://debbugs.gnu.org/cgi/bugreport.cgi?bug=1
Emacs Bug Tracking System
Contact help-debbugs <at> gnu.org with problems

[Message part 5 (text/plain, inline)]

It appeared on bug-gnu-emacs:

http://lists.gnu.org/archive/html/bug-gnu-emacs/2008-12/msg00469.html

But not in the tracker:

http://debbugs.gnu.org/cgi/bugreport.cgi?bug=1

Message #18 received at 1567 <at> emacsbugs.donarmstrong.com (full text, mbox):

From: Don Armstrong <don <at> donarmstrong.com>
To: Glenn Morris <rgm <at> gnu.org>, 1567 <at> debbugs.gnu.org
Subject: Re: bug#1567: Mailing an archived bug
Date: Sat, 13 Dec 2008 16:35:38 -0800

On Sat, 13 Dec 2008, Glenn Morris wrote:
Content-Description: message body text
> 
> Don Armstrong wrote (on Sat, 13 Dec 2008 at 15:45 -0800):
> 
> > Which archived bug? You should be receiving a message like "Unknown
> > problem report"...
> 
> #1.
> 
> > If you're seeing these, please send me the message you sent, the ack,
> > and any other information that you think would be useful.
> 
> I sent this mail to 1 <at> emacsbugs.donarmstrong.com:

Hrm; can you try again? I recently updated to a newer version of
debbugs on that machine, and whatever was going on there shouldn't
happen.
 

Don Armstrong

-- 
Vimes hated and despised the privileges of rank, but they had this to
be said for them: At least they meant that you could hate and despise
them in comfort.
 -- Terry Pratchett _The Fifth Elephant_ p111

http://www.donarmstrong.com              http://rzlab.ucr.edu

Message #21 received at 1567 <at> emacsbugs.donarmstrong.com (full text, mbox):

From: Glenn Morris <rgm <at> gnu.org>
To: 1567 <at> debbugs.gnu.org
Subject: Re: bug#1567: Mailing an archived bug
Date: Wed, 17 Dec 2008 14:34:50 -0500

Don Armstrong wrote:

> Hrm; can you try again? I recently updated to a newer version of
> debbugs on that machine, and whatever was going on there shouldn't
> happen.

It's still the same. I sent another message to bug#1, got an "Info
received" ack, my mail appeared on bug-gnu-emacs, but not on the
tracker.

Message #26 received at 1567-done <at> emacsbugs.donarmstrong.com (full text, mbox):

From: Don Armstrong <don <at> donarmstrong.com>
To: 1567-done <at> debbugs.gnu.org
Subject: Re: bug#1567: Mailing an archived bug
Date: Thu, 18 Dec 2008 01:17:01 -0800

On Wed, 17 Dec 2008, Glenn Morris wrote:
> Don Armstrong wrote:
> 
> > Hrm; can you try again? I recently updated to a newer version of
> > debbugs on that machine, and whatever was going on there shouldn't
> > happen.
> 
> It's still the same. I sent another message to bug#1, got an "Info
> received" ack, my mail appeared on bug-gnu-emacs, but not on the
> tracker.

Thanks; I've tested this now, and it should be working properly.



Don Armstrong

-- 
I never until now realized that the primary job of any emoticon is to
say "excuse me, that didn't make any sense." ;-P
 -- Cory Doctorow

http://www.donarmstrong.com              http://rzlab.ucr.edu

Message #29 received at 1567 <at> emacsbugs.donarmstrong.com (full text, mbox):

From: Glenn Morris <rgm <at> gnu.org>
To: 1567 <at> debbugs.gnu.org
Subject: Re: bug#1567: Mailing an archived bug
Date: Thu, 18 Dec 2008 15:29:52 -0500

Don Armstrong wrote (on Thu, 18 Dec 2008 at 01:17 -0800):

> Thanks; I've tested this now, and it should be working properly.

Yes, thanks, but it could be more helpful. The reply I got merely said:


    From: don at donarmstrong.com (Emacs bug Tracking System)
    To: Glenn Morris <rgm at gnu.org>
    Subject: Unknown problem report bug#3 (test)

    -- 
    -1: http://debbugs.gnu.org/cgi/bugreport.cgi?bug=-1
    Emacs Bug Tracking System
    Contact don <at> donarmstrong.com with problems


The body could say something helpful like:


Bug#3 not found. Perhaps you mistyped, or this bug has been archived?


The link in the signature is also unhelpful, since it seems that
bug -NNN just resolves to bug +NNN.

Message #34 received at 1567 <at> emacsbugs.donarmstrong.com (full text, mbox):

From: Don Armstrong <don <at> donarmstrong.com>
To: Glenn Morris <rgm <at> gnu.org>, 1567 <at> debbugs.gnu.org
Subject: Re: bug#1567: Mailing an archived bug
Date: Thu, 18 Dec 2008 14:36:28 -0800

On Thu, 18 Dec 2008, Glenn Morris wrote:
> Don Armstrong wrote (on Thu, 18 Dec 2008 at 01:17 -0800):
> 
> > Thanks; I've tested this now, and it should be working properly.
> 
> Yes, thanks, but it could be more helpful. The reply I got merely said:

Yeah, there's some problem with what it's supposed to send in the
body; I have to go in and fix that. [Actually, I need to fix it to
simply 500 these messages at RCPT TO: time, but I haven't gotten there
yet.]
 

Don Armstrong

-- 
All bad precedents began as justifiable measures.
 -- Gaius Julius Caesar in "The Conspiracy of Catiline" by Sallust

http://www.donarmstrong.com              http://rzlab.ucr.edu

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