GNU bug report logs - #9174
give help-gnu-emacs listinfo page URL

unarchive 9174

From: jidanni <at> jidanni.org
To: bug-gnu-emacs <at> gnu.org
Subject: give help-gnu-emacs listinfo page URL
Date: Wed, 27 Jul 2011 00:55:17 +0800

On (info "(emacs) Service") mention
https://lists.gnu.org/mailman/listinfo/help-gnu-emacs
so people can see the archives before posting.

Same about bug-gnu-emacs wherever in Info that is mentioned.

From: Lars Magne Ingebrigtsen <larsi <at> gnus.org>
To: jidanni <at> jidanni.org
Cc: 9174 <at> debbugs.gnu.org
Subject: Re: give help-gnu-emacs listinfo page URL
Date: Sun, 11 Sep 2011 04:34:38 +0200

jidanni <at> jidanni.org writes:

> On (info "(emacs) Service") mention
> https://lists.gnu.org/mailman/listinfo/help-gnu-emacs
> so people can see the archives before posting.

Including URLs in the manuals always means more work, since these
invariably change.  So I don't think this is a good idea.

-- 
(domestic pets only, the antidote for overdose, milk.)
  bloggy blog http://lars.ingebrigtsen.no/

From: "Drew Adams" <drew.adams <at> oracle.com>
To: "'Lars Magne Ingebrigtsen'" <larsi <at> gnus.org>, <jidanni <at> jidanni.org>
Cc: 9174 <at> debbugs.gnu.org
Subject: RE: bug#9174: give help-gnu-emacs listinfo page URL
Date: Sun, 11 Sep 2011 08:13:21 -0700

> > On (info "(emacs) Service") mention
> > https://lists.gnu.org/mailman/listinfo/help-gnu-emacs
> > so people can see the archives before posting.
> 
> Including URLs in the manuals always means more work, since these
> invariably change.  So I don't think this is a good idea.

With that logic we should just delete the whole manual, nay, all of the manuals.
That would certainly save work.

Of course such a link should be provided.  That's a no-brainer.  This link
target describes the help mailing list.  That is likely to save work in the end.
And even if it means more support work, it should be done because it helps
users.

What's more, GNU should, if it does not already, have a way to use permanent
links (aka universal linking), so that even if a background URL changes the URL
in the doc can stay the same.  IOW, this is an opportunity to improve how we
link, not just an opportunity to save work or close bugs.

Until such permanent linking is available, please add a normal, "invariably
changing" URL.  Users go to the "work" of reporting such bugs.  The least we can
do is honor that work with a dignified response, and not just reject suggestions
out of hand with the sole argument that they mean a little work.

From: "Drew Adams" <drew.adams <at> oracle.com>
To: <9174 <at> debbugs.gnu.org>, "'Chong Yidong'" <cyd <at> gnu.org>
Subject: bug#9174: give help-gnu-emacs listinfo page URL
Date: Sun, 29 Jan 2012 08:11:57 -0800

Closed with no explanation.  I reopened it.

> From: GNU bug Tracking System Sent: Saturday, January 28, 2012 11:42 PM
> To: Chong Yidong Cc: tracker <at> debbugs.gnu.org
> Subject: [debbugs-tracker] Processed: close 9174
> 
> Processing commands for control <at> debbugs.gnu.org:
> 
> > close 9174
> bug#9174: give help-gnu-emacs listinfo page URL
> bug closed, send any further explanations to
> 9174 <at> debbugs.gnu.org and jidanni <at> jidanni.org
> 
> > thanks
> Stopping processing here.
> 
> Please contact help-debbugs <at> gnu.org if you need assistance.
> 
> GNU bugs database, http://debbugs.gnu.org/

From: Chong Yidong <cyd <at> gnu.org>
To: 9174-done <at> debbugs.gnu.org
Subject: close 9174
Date: Tue, 31 Jan 2012 13:41:28 +0800

The bug-gnu-emacs archive link is present in the manual, but adding URLs
for finding help for Emacs is pointless since there are tons of
resources out there and we can't list them all in the manual.  Closing.

Drew: do not reopen.

GNU bug report logs - #9174 give help-gnu-emacs listinfo page URL

GNU bug report logs - #9174
give help-gnu-emacs listinfo page URL