GNU bug report logs - #5789
there is a single mailing list for control messages

From: Bob Proulx <bob <at> proulx.com>
To: bug-coreutils <at> gnu.org
Subject: bug-coreutils debbugs reply message refers to bug-gnu-emacs
Date: Sat, 27 Mar 2010 15:14:14 -0600

The debbugs automated reply message in response to opening a new bug
still refers to bug-gnu-emacs <at> gnu.org.

> Please do not send mail to bug-gnu-emacs <at> gnu.org unless you wish
> to report a problem with the Bug-tracking system.

Of course that is simply a holdover from when the debbugs installation
was only used by the bug-gnu-emacs team.  But there probably should be
a generic debbugs bug reporting address there now.

Bob

From: Bob Proulx <bob <at> proulx.com>
To: bug-coreutils <at> gnu.org
Subject: Re: bug#5789: bug-coreutils debbugs reply message refers to
	bug-gnu-emacs
Date: Sat, 27 Mar 2010 15:30:07 -0600

Bob Proulx wrote:
> The debbugs automated reply message in response to opening a new bug
> still refers to bug-gnu-emacs <at> gnu.org.

Additionally I see that the debbugs trace messages noting bug status
processing also references the emacs-bug-tracker.

> From: GNU bug Tracking System <bug-gnu-emacs <at> gnu.org>
> To: Bob Proulx <bob <at> proulx.com>
> Cc: emacs-bug-tracker <at> debbugs.gnu.org
> Subject: Processed: closing bug

Bob

From: Glenn Morris <rgm <at> gnu.org>
To: Bob Proulx <bob <at> proulx.com>
Cc: 5789 <at> debbugs.gnu.org
Subject: Re: bug#5789: bug-coreutils debbugs reply message refers to
	bug-gnu-emacs
Date: Mon, 29 Mar 2010 14:21:19 -0400

reassign 5789 debbugs.gnu.org
retitle 5789 there is a single mailing list for control messages
severity 5789 minor
stop

Bob Proulx wrote:

>> The debbugs automated reply message in response to opening a new bug
>> still refers to bug-gnu-emacs <at> gnu.org.

They refer to help-debbugs at gnu.org now, which is where this bug
report should end up going now that I have reassigned it...

> Additionally I see that the debbugs trace messages noting bug status
> processing also references the emacs-bug-tracker.
>
>> From: GNU bug Tracking System <bug-gnu-emacs <at> gnu.org>
>> To: Bob Proulx <bob <at> proulx.com>
>> Cc: emacs-bug-tracker <at> debbugs.gnu.org
>> Subject: Processed: closing bug

(The From: address should be help-debbugs now.)

Yes, I did try and explain that this was going to happen.
We have patched debbugs so that there is a single control list which

i) gets copies of the automated mails that the tracker sends out in
response to control messages (tagging bugs, etc).

ii) when you send a mail to 123-done, this generates a "bug closed"
messages that goes to the submitter and the control list.
The normal maintainer list gets a slightly different version of the
message that you sent, in exactly the same way as if you had sent a
message to 123 (without the -done) part. It has a Mail-Followup-To
header set to the 123 address without the done part, so that any
further replies do not end up accidentally closing the bug again.

We did this because we did not want all the (boring) control messages
cluttering up the bug-gnu-emacs list.

The control list is

http://lists.gnu.org/mailman/listinfo/emacs-bug-tracker

With hindsight, the name would be better off as being more general
("debbugs-tracker"), but it is a little late to change it now.

I can easily change the "Cc:" header you quote above to have any
content, but the actual messages themselves will still get sent to the
emacs-bug-tracker list.

Debbugs expects there to be a single address to receive control and
bug-done messages. One could imagine changing this so that where
things end up depends on the package a bug is in, but I think this
would be

a) difficult (since a single control message can refer to multiple
packages, and even a single bug can be in multiple packages)

b) not very important, since the control messages are pretty boring
(which is why we farmed them out to a separate list), and probably not
numerous enough to merit a separate list for each package.

So trying to change this is not something that interests me personally
very much.

From: Bob Proulx <bob <at> proulx.com>
To: Glenn Morris <rgm <at> gnu.org>
Cc: 5789 <at> debbugs.gnu.org
Subject: Re: bug#5789: bug-coreutils debbugs reply message refers to
	bug-gnu-emacs
Date: Sat, 3 Apr 2010 14:59:00 -0600

Glenn Morris wrote:
> Bob Proulx wrote:
> >> The debbugs automated reply message in response to opening a new bug
> >> still refers to bug-gnu-emacs <at> gnu.org.
> 
> They refer to help-debbugs at gnu.org now, which is where this bug
> report should end up going now that I have reassigned it...

Thanks!

> > Additionally I see that the debbugs trace messages noting bug status
> > processing also references the emacs-bug-tracker.
> >
> >> From: GNU bug Tracking System <bug-gnu-emacs <at> gnu.org>
> >> To: Bob Proulx <bob <at> proulx.com>
> >> Cc: emacs-bug-tracker <at> debbugs.gnu.org
> >> Subject: Processed: closing bug
> 
> (The From: address should be help-debbugs now.)

Great!

> Yes, I did try and explain that this was going to happen.

There was a lot of information and I wasn't able to process it all.
In any case the resulting behavior seemed more like "teething pains"
than anything else.

> We have patched debbugs so that there is a single control list which
> ...

I appreciate the fixes.  The improvements you have put into place
definitely make things better.

> The control list is
> http://lists.gnu.org/mailman/listinfo/emacs-bug-tracker
> With hindsight, the name would be better off as being more general
> ("debbugs-tracker"), but it is a little late to change it now.

Hmm...

> I can easily change the "Cc:" header you quote above to have any
> content, but the actual messages themselves will still get sent to the
> emacs-bug-tracker list.

I like your current change, making it tracker <at> debbugs.gnu.org as that
is nice and generic.

Thanks again for the improvements!

Bob

GNU bug report logs - #5789 there is a single mailing list for control messages

GNU bug report logs - #5789
there is a single mailing list for control messages