GNU bug report logs - #39983
Instructions for reporting bugs could be clearer

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Package: guix;

Reported by: Adam Porter <adam <at> alphapapa.net>

Date: Sun, 8 Mar 2020 13:20:02 UTC

Severity: normal

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Report forwarded to bug-guix <at> gnu.org:
bug#39983; Package guix. (Sun, 08 Mar 2020 13:20:02 GMT) Full text and rfc822 format available.

Acknowledgement sent to Adam Porter <adam <at> alphapapa.net>:
New bug report received and forwarded. Copy sent to bug-guix <at> gnu.org. (Sun, 08 Mar 2020 13:20:02 GMT) Full text and rfc822 format available.

Message #5 received at submit <at> debbugs.gnu.org (full text, mbox):

From: Adam Porter <adam <at> alphapapa.net>
To: bug-guix <at> gnu.org
Subject: help
Date: Sun, 8 Mar 2020 08:19:06 -0500




Information forwarded to bug-guix <at> gnu.org:
bug#39983; Package guix. (Sun, 08 Mar 2020 13:23:01 GMT) Full text and rfc822 format available.

Message #8 received at 39983 <at> debbugs.gnu.org (full text, mbox):

From: Adam Porter <adam <at> alphapapa.net>
To: 39983 <at> debbugs.gnu.org
Subject: Re: bug#39983: Acknowledgement (help)
Date: Sun, 8 Mar 2020 08:22:42 -0500
Okay, here's what happened:

1.  I found a bug in Guix that I wanted to report.
2.  I checked the manual, which directed me to https://issues.guix.gnu.org/.
3.  That page directed me to "submit your patches or email
bug-guix <at> gnu.org to open a new issue."  There were no further
instructions, so I guessed that sending an email with the body "help"
would return one with instructions on how to file an actual bug
report.
4.  Instead, that filed a bug reporting "help."

Perhaps this bug could be repurposed into one about improving the
instructions for reporting bugs.  :)  Now I'll file the real bug
report...

On 3/8/20, GNU bug Tracking System <help-debbugs <at> gnu.org> wrote:
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Information forwarded to bug-guix <at> gnu.org:
bug#39983; Package guix. (Wed, 11 Mar 2020 19:02:02 GMT) Full text and rfc822 format available.

Message #11 received at 39983 <at> debbugs.gnu.org (full text, mbox):

From: Leo Famulari <leo <at> famulari.name>
To: Adam Porter <adam <at> alphapapa.net>
Cc: 39983 <at> debbugs.gnu.org
Subject: Re: bug#39983: Acknowledgement (help)
Date: Wed, 11 Mar 2020 15:00:54 -0400
On Sun, Mar 08, 2020 at 08:22:42AM -0500, Adam Porter wrote:
> Okay, here's what happened:
> 
> 1.  I found a bug in Guix that I wanted to report.
> 2.  I checked the manual, which directed me to https://issues.guix.gnu.org/.
> 3.  That page directed me to "submit your patches or email
> bug-guix <at> gnu.org to open a new issue."  There were no further
> instructions, so I guessed that sending an email with the body "help"
> would return one with instructions on how to file an actual bug
> report.
> 4.  Instead, that filed a bug reporting "help."
> 
> Perhaps this bug could be repurposed into one about improving the
> instructions for reporting bugs.  :)  Now I'll file the real bug
> report...

As a person that is super-experienced with reporting bugs in Guix, I
found the instructions perfectly clear :)

So, it's good to have feedback from somebody with fresh eyes. Can you
suggest any improvements to the text?




Changed bug title to 'Instructions for reporting bugs could be clearer' from 'help' Request was from Maxim Cournoyer <maxim.cournoyer <at> gmail.com> to control <at> debbugs.gnu.org. (Wed, 05 May 2021 04:52:02 GMT) Full text and rfc822 format available.

This bug report was last modified 4 years and 42 days ago.

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